Refund Policy

Redn Technologies Pvt. Ltd. shall apply to the use of the domain name redn.in and any other linked pages, features, content, or application services offered from time to time by Redn Technologies Pvt. Ltd. (“Redn Technologies,” “WE,” “OUR,” or “US”) (collectively, “WEBSITE”).

01. General Terms

Any person logging on to or using the Website (even when such person does not avail of any services provided on the Website) shall be presumed to have read these policies (which include the Disclaimer and Privacy Policy, separately provided on the Website) and unconditionally accepted the terms and conditions set out herein, and this constitutes a binding and enforceable agreement between the User and Redn Technologies Pvt. Ltd.

02. Payment Security & Issues

To protect your security and privacy, your bank can’t provide Redn Technologies Pvt. Ltd. with information about why your payment was declined. Because of this, you most likely need to contact your bank directly to solve most payment issues.

Contact your bank even if:

You have successfully used the payment method on a previous order.
Part of your order has already been charged and shipped successfully.
You have funds available in your bank account or on your credit card.

03. Steps to Resolve Payment Issues

Security Policies

Your bank might flag any unexpected activity on your account. This includes first-time orders and high-value purchases. Your bank might require your verbal authorization to proceed with a transaction.

Withdrawal Limits

Most banks have limits on how much money can be charged or accessed in a single day. If you exceed this amount, your bank might block your account. You might require a higher purchase limit to complete the transaction.

Payment Authorizations

When you place an order using Redn Technologies Pvt. Ltd., we use RazorPay to contact your card's issuing bank to confirm that your card is valid. This is communicated by means of a full authorization for the purchase amount. Some banks might hold these authorizations for 7 to 10 business days.

04. Refund/Cancellation Policy

Redn Technologies Pvt. Ltd. does not entertain any refund/cancellation post-purchase of the order.

05. Contact Information

For any other queries, you can contact us at info@redn.in or call us at +91 8252863493.